Terms

The service

StoryView is a Mac application and a set of web pages that host what you choose to share from it. These terms cover both. They are between you and Big Freight Life, the maker of StoryView. Using the app or opening a share page means you accept them.

You need a recent enough Mac and, for sharing, an account made with Sign in with Apple. The app itself records and edits without an account at all.

Paying for StoryView

StoryView Cloud is an auto-renewing subscription, monthly or yearly, sold through the Mac App Store; the price is the one the App Store shows you before you buy. A new subscriber may get a free trial, one per Apple Account, which becomes a paid subscription unless you cancel at least 24 hours before it ends. The subscription renews at the end of each period unless you cancel at least 24 hours before then.

Apple takes the payment, so billing, cancellation and refunds are Apple’s: cancel in your App Store account settings, and ask for a refund at reportaproblem.apple.com. Cancelling stops the next renewal; you keep Cloud until the end of the period you paid for, and what happens after that is in the privacy policy under how long we keep your data. If the price changes, Apple tells you before it applies, and asks for your agreement where its rules require it.

StoryView Local Edition is a one-time purchase. It includes no StoryView hosting and no managed AI. Every update to StoryView 1 that we publish is yours at no extra charge. That is a promise about price, not about every Mac: an update may need a newer version of macOS than yours runs, and when it does, the App Store keeps offering you the last version that works on your Mac. Features that use a service you configure, such as your AI provider or your storage, depend on that service continuing to offer what they use. A future major version may be sold separately; if it is, the version you bought stays yours to download.

The app and Apple’s license agreement

You get the StoryView app from the Mac App Store, and Apple’s Licensed Application End User License Agreement covers your licence to use it: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

These terms cover the StoryView service: the share pages, the AI features and your account. Where the two differ about the app itself, Apple’s agreement applies. We, not Apple, are responsible for the app and the service, and for answering any claim about them.

Your content is yours

Everything you record, write and edit stays yours. We claim no ownership of it and no licence to use it beyond what is needed to run the service you asked for: storing what you upload, serving it to the people you send the link to, and generating the transcript-derived artifacts described in the privacy policy.

Sharing a recording grants whoever holds the link the right to watch it, read along, comment and react, for as long as the share exists. It grants them nothing else — not a licence to republish your recording, and not a right to it after you delete it.

You are responsible for what you record. A screen recording catches whatever was on the screen, including other people’s information; sharing one is your decision and you need whatever permission that decision requires.

Acceptable use

You are responsible for getting any consent the law requires before you record other people, including on calls and in meetings. Recording laws differ between countries, states and provinces, and some require everyone being recorded to agree. Follow the laws that apply where you are and where the people you record are. StoryView transcribes and summarizes everything it records, other people’s voices included.

Do not upload or share material that is unlawful, that infringes someone else’s rights, or that exists to harass or deceive. Do not attempt to reach recordings that are not yours, probe for share tokens, or interfere with the service for other people.

We can suspend or remove a share, or an account, that breaks this. Where we reasonably can, we will say why.

Comments and reactions from viewers

Anyone holding a share link can comment and react, under whatever name they type. We do not verify that name. Comments belong to the people who wrote them; a commenter can remove their own, the owner of a recording can remove any of them, and the owner can turn the thread off entirely.

A comment removed by an owner stops being shown to everyone. If you want something removed from a share that is not yours, ask the person who owns it, or write to us.

The AI features are best-effort

Summaries, chapters, action items, documents and search answers are produced by a language model reading your transcript. They will sometimes be wrong, and they are not a substitute for watching the recording or reading the transcript, both of which stay available.

Nothing the model produces overwrites anything: every generation is a new version, every edit is reversible, and the original take is always reachable. We do not warrant that any generated text is accurate, and you should not rely on one for a decision that matters without checking it against the recording.

The AI allowance

Cloud includes managed AI — summaries, chapters, action items, documents and search answers — up to a monthly allowance per workspace, with daily limits on how many generations and questions a workspace can make. The app always shows how much of the month’s allowance is used and when it resets.

When the allowance or a daily limit is reached, the AI features pause until it resets. Nothing else does: recording, editing, sharing, playback, comments and everything already generated keep working. To protect the service, we may also pause managed AI for everyone for the rest of a day if total use passes what the service can sustain.

The allowance exists to keep the price fair for everyone, and it can change as models and their costs change; the meter always shows where you stand against the current one.

Deletion is total and immediate

Deleting your account deletes everything you have uploaded and stops every link you have shared, at once. There is no grace period, no archive and no way for us to bring any of it back afterwards — including for you. The recordings on your own Mac are untouched.

Because it is irreversible, the app asks you to confirm that you understand it before it will do it. Once it has, we cannot help you undo it, and we will not pretend otherwise.

Availability, and no warranty

StoryView is provided as it is. We do not promise it will be available without interruption, that uploads will always succeed, that a recording will never be lost, or that the service is fit for any particular purpose. Storage is subject to a per-account limit.

Keep your own copies. The app is built so that your recordings live on your Mac and sharing is a copy, precisely so that a problem on our side is not a problem with your work.

To the extent the law allows, we are not liable for indirect or consequential loss, for lost data you had no other copy of, or for what anyone does with a link you sent them. Nothing here limits liability that cannot be limited.

Changes to these terms

We may change these terms as the product changes. The date at the top of this page is when it last changed. A change that materially reduces your rights will be marked by that date, and announced in the app where we can, before it takes effect; continuing to use StoryView after that is how you accept it. If you do not, delete your account — your local recordings stay with you.

Governing law

These terms are governed by the laws of the State of Texas, in the United States, without regard to its conflict-of-laws rules. A dispute we cannot settle between us goes to the state or federal courts sitting in Texas, and both of us agree to that. If the consumer law where you live gives you rights this section cannot take away, it does not take them away.

This is not legal advice

These terms and the privacy policy were written by reading what the software does, not by a lawyer. They are an honest description of the product, and they are offered as the agreement between us, but they have not been reviewed by counsel. If you need them to be, tell us and we will say where they stand: support@storyview.app.